A Wide Variety of Flavors

A Wide Variety of Flavors

Cloud Island, a family-run business, offers premium e-liquid flavors with four ranges.

A Wide Variety of Brands

A Wide Variety of Brands

Whether you're into sleek disposables or customizable vape setups, we offer a variety of options to suit your style.

Frequently Asked Questions

Whether you're new to our site or a longtime customer, our FAQ is designed to give you the information you need to make the most of your experience.

Frequently Asked Questions

I’ve placed an order, where is my confirmation email?

After placing your order, the confirmation email will be sent to the email address you provided during the checkout process.If you don't see the confirmation email in your inbox, we recommend checking your spam or junk folder, as it might have been filtered there by mistake.

If you are still unable to locate the confirmation email, you can log in to your account and access your order history. This will allow you to verify if your products have been successfully ordered.

Do You Deliver Outside Of The UK?

Yes, we offer international shipping to accommodate customers worldwide. However, please be aware that additional costs may apply when shipping internationally. These costs may include customs duties, taxes, and other import fees, which are the responsibility of the recipient.

Moreover, international deliveries may take longer than domestic ones due to the necessary customs clearance process. Customs procedures can cause delays in the delivery timeline, and the exact duration can vary depending on the destination country's customs regulations and efficiency.

The item I want is out of stock, what do I do?

We make every effort to maintain a well-stocked inventory and regularly replenish our products. However, if you are unable to wait for a specific item, we understand your urgency.
In the meantime, we invite you to explore our selection of recommended products. You might find similar items that can cater to your needs and preferences. Our team has curated these recommendations to ensure you have a range of quality alternatives to choose from.

Can I change an order once I've placed it?

We regret to inform you that once an order has been placed, we are unable to make any amendments to it. Our order processing system is designed to be efficient and ensures that orders are processed promptly. Therefore, we cannot modify the contents of an order after it has been submitted.

You must be of legal smoking age to visit our website.

By entering this website you certify that you are of legal smoking age in the country in which you reside.